Who Boundless isWe’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, we’ve aided over 100,000 individuals in their quest for U.S. residency. We're backed by influential venture investors around the country, including Foundry Group (led by Brad Feld), Trilogy Equity Partners, Pioneer Square Labs, Emerson Collective (Laurene Powell Jobs’ foundation), Two Sigma Ventures, and Jerry Yang. Today, we are a dynamic growth-stage technology company with 400+ employees across the U.S. and Philippines. We are growing both organically and through strategic acquisitions. We are well-capitalized and positioned for long-term success.What you’ll do Join our team as a Senior Accounting Manager and take a high-impact, strategic role in building the backbone of our financial operations. This role goes beyond traditional accounting: you will drive innovation in accounting processes and financial systems to support Boundless’s growth, operational complexity, and future-readiness. If you're a solution-driven leader with expertise in NetSuite ERP and a passion for systems design and optimization, this is your opportunity to shape the future of accounting at a dynamic and mission-driven company.Responsibilities:Oversee daily accounting operations related to the US general ledger, including journal entries, reconciliations and adjustmentsEnsure compliance with GAAP, internal controls, and company policies to maintain financial integrityAdminister all finance and accounting-related applications and integrations, including Netsuite, Ramp, Numeric, and moreDesign and implement scalable workflows, roles, and permissions in NetSuite. Create customized reporting solutions, automate routine processes, and deliver hands-on support and training for end users.Identify and execute process improvements that reduce close timelines and enhance data quality across the GL and broader finance organization.Collaborate cross-functionally to design accounting systems and processes that support multi-entity, international operations and ensure future scalability.Ensure financial systems and reporting structures produce actionable, real-time insights that support company leadership in decision-making and board reporting.Manage tax and regulatory compliance across federal, state, and international jurisdictions, including coordination with external tax advisors and timely filingsDevelop and implement departmental policies to streamline and enhance accounting processes.Qualifications:Bachelor’s degree in Accounting, Finance, or related fieldCPA required8+ years of accounting experience, with at least 3 years in a managerial or supervisory role and experience working with a US-headquartered companyStrong knowledge of US GAAPExpertise in Netsuite ERP is required, with familiarity with key financial process flows: Quote to Cash, Procure to Pay, Record to ReportExperience in driving ERP process transformation / optimization is a plusExperience working in or supporting multinational entities is a strong plusQuick learner with attention to detail and strong analytical intuitionExcellent communication and interpersonal skillsAbility to work independently and as part of a teamAbility to meet deadlines and manage multiple projects simultaneouslyAbility to work US Pacific Standard TimeWhy work for Boundless? Boundless offers employees the unique opportunity to grow professionally as leaders in the online immigration industry while driving positive social change. Every employee is essential to achieving our core mission of empowering every family to navigate the immigration system more confidently, rapidly and affordably.  We are trailblazers in the online immigration space because we aren’t constrained by convention - We think without bounds. Boundless is a place for employees who aren’t afraid to continuously try new things. We value a spirit of inquiry and look for individuals who ask questions and challenge ideas to move us forward, to understand the why. We encourage our employees to focus on outcomes over output and to address complex challenges with simple solutions. Boundless is all about ownership, accountability, and flexibility in how we approach our individual company roles, and the industry as a whole.

Payment Solutions SpecialistAt Boundless | RapidVisa Phils. Inc.Cebu, PhilippinesDepartment: Finance & Strategy - Payment Solutions Team, AROur CompanyWe’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families through their entire immigration journey and their first ten years of life in a new country.Since 2020, Boundless has become the largest player in the family immigration industry, helping tens of thousands of families every year achieve their dreams and becoming the first brand in an industry that has never had one before.We're backed by influential early-stage venture investors around the country, including Foundry Group (led by Brad Feld), Emerson Collective (Laurene Powell Jobs’ foundation), Pioneer Square Labs, Two Sigma Ventures, Trilogy Equity Partners, and Jerry Yang, and are well-capitalized for years of growth.What You Will DoAs an AR Specialist in our Payment Solutions Team, you will own day-to-day AR execution under the Individual Segment (previously Family & Exceptional Ability Segments), with increased responsibility for complex cases, escalations, and performance outcomes.You will manage collections activities end-to-end, resolve payment blockers, and partner closely with Customer Success and internal stakeholders to drive timely payments. Compared to an individual AR Associate, this role operates with greater autonomy, handles higher-complexity work, and contributes to improving how AR processes run.This role is critical to maintaining healthy cash flow by reducing overdue balances, improving Paid On Time performance, and ensuring a professional, consistent collections experience. This is a high-impact, metrics-driven role that works cross-functionally with Customer Success, Sales, Finance Ops, and Accounting to convert strategy into tangible financial results.Key ResponsibilitiesAdvanced AR OwnershipOwn end-to-end AR execution for complex, high-value, or high-risk accounts, including invoice generation, collections, reconciliation, and resolution.Handle sensitive or escalated cases requiring judgment, negotiation, or tailored collection strategies.Ensure accurate and timely documentation across billing systems and CRM tools.Portfolio & Risk ManagementProactively analyze aging, payment behavior, and account trends to anticipate risks before they become delinquent.Recommend and support credit, billing, or collection strategy adjustments based on data and observed behavior.Partner with Team Leads on decisions related to service restrictions or escalations.Cross-Functional LeadershipServe as a knowledgeable AR partner to Sales, Customer Success, and Accounting for complex billing or payment issues.Support Customer Success on escalated payment-related inquiries requiring deeper AR context.Act as a go-to resource for AR Agents on best practices, tooling, and case handling (without direct people management).Performance & SLA AccountabilityExecute AR activities in line with defined SLAs and financial policies.Track performance of assigned portfolios against key AR metrics (overdue rate, Paid On Time, DSO contribution).Surface trends, blockers, and risks to Team Leads or Senior Team Leads with clear insights and recommendations.Interim Leadership SupportProvide interim Team Lead coverage as assigned to ensure continuity of AR operations during planned or unplanned Team Lead absences.Support day-to-day execution by coordinating workloads, monitoring SLAs, and flagging risks or issues to the Senior Team Lead.Act as a point of contact for routine operational questions and first-pass escalations during interim coverage periods.Ensure smooth handover of updates, risks, and performance insights back to the Team Lead or Senior Team Lead.Process Improvement & DocumentationIdentify recurring AR issues and inefficiencies that drive delays or disputes.Lead or contribute to process improvement initiatives that reduce cycle time, improve accuracy, or prevent repeat issues.Ensure process updates and best practices are clearly documented and shared.About You1-3 years of experience in collections, Accounts Receivable, or finance roles is a strong advantageGraduate from BS Accountancy, BS Management Accounting, Finance Management, or any Finance-related courseSolid understanding of financial principles and how collections impacts cash flow, DSO, and revenueProven negotiation skills and the ability to engage customers with both professionalism and persistenceData-literate: Comfortable reviewing AR reports, spotting trends, and proposing action plansHighly organized, detail-oriented, and consistently meets or exceeds KPI targetsProactive and results-oriented—you take ownership, follow through, and escalate when necessaryStrong written and verbal English communication skills; clear, confident, and customer-sensitiveFamiliarity with U.S. immigration or legal services is a plus, but not requiredComfortable with CRM/accounting toolsStrong track record of leading process improvements—from identifying root causes to implementing solutions that reduce errors, cycle time, or manual effort.You are comfortable stepping into short-term leadership coverage when needed to maintain operational stability.

Who Boundless Is:We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses.We're backed by influential venture investors, including Foundry Group (led by Brad Feld), Trilogy Equity Partners, Pioneer Square Labs, Emerson Collective (Laurene Powell Jobs’ foundation), Two Sigma Ventures, and Jerry Yang.About The Role:Join our mission to build a world without borders, one seamless relocation at a time. As an Immigration Operations Associate, your main objective is to make our talent's immigration and relocation processes as smooth as possible. You’re not just supporting our team; you’re easing the anxieties of our customers and championing their journey towards a new life.To succeed, you'll need to be on top of things - exceptional organisational skills, the ability to stay cool under pressure, and the readiness to embrace a challenge. You’ll need to be patient, responsive, and have an empathic people-centric approach. If you're ready to be a part of a team that's breaking down borders and changing lives, we want to hear from you.Your Mission:Liaise with our customers: Act as a point of contact for our talents from all over the world during their relocation process. You’ll address inquiries about visa processes, residence permits, paperwork, and more via chat through our platform (Intercom) and internal communication tools.Follow and prepare guidelines: We have guidelines for processing tasks for different authorities, which need to be followed, updated, or created (under instruction, of course, so don’t worry!).Be on top of things: You’ll coordinate appointments and expedite processes by contacting relevant authorities, facilitating the assembly of customer documents, and carrying responsibility for managing your own workload.Support immigration and relocation projects: Contribute to projects related to immigration and relocation, including developing and maintaining processes, workflows, and guidelines as needed.Experience & Qualifications:You’ll thrive in this role if you have:Experience in support or operations.Excellent communication skills in English and German, with a passion for engaging with people.Knowledge of additional European languages is a big plus!A positive, curious attitude towards process changes, as we are advancing our scalable service setup - which you’ll be invited to design with us together!The ability to work independently, coupled with a high standard of your own output, reliability is key in our remote setup!Ability to work across multiple platforms and tools (Confluence, Intercom, and Slack, to name a few).A hands-on, efficient work ethic that gets things done; a proactive attitude to reach out in case of doubt or questions.A natural flair for communication, finding joy in interacting with people.A positive attitude in stressful situations, adept at handling multiple requests with patience.A preference for working fully remotely in an international and multicultural environment.Experience in relocation or global mobility is a bonus!Location:Remote from Spain or Portugal

Accounting ManagerAt Boundless | RapidVisa Phils. Inc.Cebu, PhilippinesAbout Boundless Immigration We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses through their entire immigration journey and their first ten years of life in a new country.We're backed by influential early-stage venture investors around the United States, including Foundry Group (led by Brad Feld), Emerson Collective (Laurene Powell Jobs’ foundation), Pioneer Square Labs, Two Sigma Ventures, Trilogy Equity Partners, and Jerry Yang, and are well-capitalized for years of growth.What You Will DoBoundless is looking for an experienced, curious, and detail-oriented Accounting Manager to support our core accounting activities and own the timely preparation of our monthly financial statements to provide transparency into performance against our business and customer goals. We are looking for someone with a growth mindset who is excited to help evolve and scale operational finance processes at a high-growth tech startup with SaaS characteristics. This role reports into our Financial Controller. Key Responsibilities: Manage end-to-end accounting close process, including preparing monthly financial statements (e.g., balance sheets, income statements) and working papers consistent with US GAAP and PFRS, posting journal entries and providing supporting documentation during close, and analyzing monthly variances.Prepare monthly balance sheet reconciliations. Ensure reconciling items are properly documented, resolved in a timely manner and adjustments are prepared.Propose and support new cross-functional processes to ensure timely and accurate financial reporting. Collaborate and partner with other teams to address issues.Lead key cash flow activities including AP, credit card spend and expense reimbursements, and payrollAssist with annual financial statement audit including review of schedules/supporting documentation prior to submission to auditors.Oversee PH tax and compliance matters: organize internal documentation, ensure key filing deadlines are met, and oversee statutory business activity and financial reports to maintain compliance with BIRConduct technical accounting research Perform ad hoc analysis and projects as requested Who You AreBSc in Accountancy or Management AccountingCPA preferredStrong knowledge of PH applicable laws, codes, and regulations (BIR and Philippines Financial Reporting Standards) and US Generally Accepted Accounting Principles (GAAP)Netsuite experience a must, familiarity with Numeric and Ramp a plusAt least 5 years professional experience, preferably in a startup SaaS/BPO industryAbility to effectively communicate cross-functionally with all levels of the organizationExcellent interpersonal skills, positive attitude, flexibility, and desire to learnAbility to work in a fast-paced environment even during times of ambiguity, and learn process quicklyProficient computer, organizational, analytical, research and problem solving skillsAI curiousStrong attention to detail, organization skills, and analytical skills, with the ability to manage multiple priorities and meet deadlinesCome and help us become the best immigration services provider we can be at Boundless Immigration!What We OfferYou will be part of a dynamic workforce in an environment where you will collaborate with the expert and elite talents in the online immigration services industry. You can cultivate your skillfulness and dexterity amongst us as you experience a highly creative culture built on loyalty and responsibility to our partners while having a lot of fun at work. Great company perks and benefits await you!

About Boundless Immigration We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all businesses and families. Across both business and consumer segments, we’ve aided over 1,000 businesses and 100,000 individuals to successfully navigate the convoluted immigration process. We're a growth-stage technology company backed by influential venture investors around the country, including Silver Lake Waterman, HighSage Ventures, Foundry Group (led by Brad Feld), Trilogy Equity Partners, Pioneer Square Labs, Emerson Collective (Laurene Powell Jobs’ foundation), Two Sigma Ventures, and Jerry Yang. Today, we are a dynamic growth-stage technology company with 300+ employees across the U.S., Europe, and Asia. We are growing both organically and through strategic acquisitions. We are well-capitalized and on our way to becoming the largest immigration company in the world and first trusted brand in the industry.What You Will DoBoundless is seeking a Head of Strategic Finance & Analytics who will lead the function with an explicit AI‑first mandate. This leader will architect, build, and oversee an automated, always‑current financial system that uses AI and advanced tooling to drastically reduce manual work, accelerate insights, and enable data-driven decision-making across the company.You will own forecasting, financial communications, evolving our KPIs, building our board decks, overseeing our business analytics function, and partnering with execs to make better strategic decisions. To build that foundation, you will design and implement a self‑updating financial ecosystem—leveraging AI agents, automated data pipelines, and intelligent planning models to unlock real‑time visibility, smarter decision-making, and 10x operating leverage.If you love building systems as much as building models, and get excited about leveling up a finance organization through automation, this role is for you.Key ResponsibilitiesArchitect an AI-first finance engine: Design automated systems for all business-as-usual strategic finance activities leveraging SaaS tools, AI copilots, structured agents, and integrated data flows. Build self-service capabilities for business teams with AI-enabled financial toolsMonth-end analysis and insights: Build self‑updating dashboards and “continuous planning” capabilities that reduce manual work and enable high-frequency decision support. Own month-end analysis, transforming today’s manual workflows into an automated system capable of financial statement analysis, KPI analysis, and AI-generated commentary. Deliver crisp insights and actionable recommendations to help our leaders understand the ROI of our various investments Financial communications: Prepare all leadership, investor, and employee communications about financial results, leveraging AI automation for all communications. Ensure succinct, consistent, and compelling messaging, tailoring messaging for different audiences. Facilitate our monthly leadership discussion about financial resultsFinancial modeling: Own and evolve the company’s rolling 12‑month plan, annual budget, and 3 year financial model. Develop forward-looking financial insights and scenario models that guides CEO decision makingStrategic initiatives: Surface and champion initiatives to achieve our financial goals (e.g. evolving pricing/packaging, gross margin optimizations, synergy achievement, vendor negotiations, changes to resource allocation, changes to our KPIs, M&A). Support other team members’ initiatives with pro forma analysis, narrative development, and self-service tools  Who You Are5+ years of experience delivering strategic and analytical impact in high-performance environments (management consulting, investment banking, private equity, FP&A, AI automation role at a tech company, or similar)Expert-level financial modeling skills with deep knowledge of economic concepts, GAAP, and SaaS benchmarksSystems-oriented thinker with hands-on interest in AI, automation, analytics engineering, or data tooling. Enjoy building tools, apps, and automation to make your life easier. Systematically tracks and develops personal  libraries of prompts and evalsClear communicator who can translate complex trends into simple, compelling narrativesComfortable flexing between strategic “white space” thinking and hands-on modeling, data diving, and app/automation buildingCollaborative, curious, high ownership, and energized by building in a dynamic, mission-driven environmentHigh level of business judgement, enabling you to deliver results to senior leadership and our board of directors with minimal guidance and oversight Location: Our leadership team and Controller are based in Seattle. This role works Pacific Time Zone hours and is expected on-site in our Seattle office 4 days/week with flexibility.CompensationCompensation for this role includes both cash and stock options. The starting base salary for this position is $141,500-$215,000. Total compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process. Additionally, Boundless offers its U.S. full-time employees benefits, including medical, dental, vision, 401K match, life and AD&D insurance, short-term disability insurance, commuter benefits, flexible spending accounts, pet insurance discounts, and cell phone plan discounts.

Customer Service Representative IFunctionality: CSM, CSR IAt Boundless | RapidVisa Phils. Inc.Cebu, PhilippinesWho Boundless isWe’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, we’ve aided over 100,000 individuals in their quest for U.S. residency. We're backed by influential venture investors around the country, including Foundry Group (led by Brad Feld), Trilogy Equity Partners, Pioneer Square Labs, Emerson Collective (Laurene Powell Jobs’ foundation), Two Sigma Ventures, and Jerry Yang. Today, we are a dynamic growth-stage technology company with 350+ employees across the U.S. and Philippines. We are growing both organically and through strategic acquisitions. We are well-capitalized and positioned for long-term success.Your MissionBuild delightful, informative customer experiences to drive our brand of providing extensive support in every family's life-changing immigration journeyAs the Customer Service Representative, you will be a brand ambassador for RapidVisa and/or Boundless and provide a high level of customer service in resolving issues proactively, quickly, and effectively. To further build more authentic customer relationships and increase customer loyalty, the ideal teammate would enjoy talking to people through answering incoming calls, emails, and chat.In this role, you will be working closely with our Team Leaders, Trainers, and QA Specialists.What You'll DoCommunicate with customers via phone, email, and chatProvide knowledgeable answers to questions about the product, pricing, and availabilityWork with internal departments to meet customer's needsData entry in various platformsUpdate customer information in the company's database as part of key result areas in every transactionConduct proactive consultative needs analysis and provide best product recommendations to new and existing customersAbout You:At least 1 to 3 years of relevant work experience in a call center settingExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multitask, organize, and prioritize workOpen to learning and able to apply acquired skills efficientlyWhat We Offer:You will be part of a dynamic workforce in an environment where you will collaborate with the expert and elite talents in the online immigration services industry. You can cultivate your skillfulness and dexterity amongst us as you experience a highly creative culture built on loyalty and responsibility to our partners while having a lot of fun at work. Great company perks and benefits await you! Annual salary appraisal and regularization merit: We recognize great team mates and reward them for exemplary performance and dedication at work.Monthly attendance incentives: We believe that consistent presence enables our team mates to learn and become better providers for their customers.15 PTO credits per year and 3 days off in December: We encourage our team mates to take advantage of their leave credits should they feel sick or wish to take a vacation.Meaningful health insurance package: We give health insurance support for you and your dependent.Statutorily mandated benefits: We ensure each team mate has their statutory contributions and 13th-month pay up-to-date.Free coffee and weekly meals provisionFree transportation services:  We prioritize your health and safety as you work on-site, so you will be provided pick-up and drop-off transportation access.Collaborative engagement sessions and major company-wide sponsored events: We allocate a budget to cultivate engagement and fun in our work environment.